Automation. Platforms are made possible by technology. Activities that until recently required staff to be done, can now be handled autonomously by computers. We will have our platform take over the usual responsibilities of booking management teams. The following tasks will be automated:
Communication. The platform will set up file sharing facilities and enable clients and interpreters to contact each other freely. All files and data shared by clients will be stored securely in the cloud for the duration of the booking. Unauthorised access will be prevented.
Disintermediation. Or in other words: cutting out the middleman. This is the outcome we want to bring about. After all of the admin work has been taken care of by the platform, what is there left to do? Only to provide the actual service. But that is precisely the one thing translation agencies cannot do. Because they are not service providers. Interpreters are.
IMPROVEMENT. We thought carefully not only how to automate the booking management process, but also how to make it better for interpreters. Here are some of the improvements you can expect: